Facilitation Master Class Series

A facilitator’s reputation and renown is based on their capacity to facilitate truly transformative change. But transformative group work is not easy.

In this collection of online Facilitation Master Classes, we’ve identified five of the key issues that often trouble facilitators and developed the corresponding competencies that enable truly transformative group work.

Each class introduces Process Oriented methods to address a specific problem faced by facilitators, giving you new insights into the deeper nature of the problem and new skills with which to respond, increasing your capacity to facilitate transformational group work.

A mix of theory, case studies and interactive discussion, each class builds upon content from the previous topic to create the 5-part series.


Trainer Beck Ronkson walks you through four of the classes in the above video
Facilitator’s Inner Work

March 7th 2023 9.30am – 12.30pm (AEDT)

Facilitators get challenged in almost every group they work in. Subtle (and not so subtle) leadership attacks and criticism can knock you out of the facilitation role and trigger internal feelings of inadequacy and incompetence that can make it near impossible to do your work well. But what if your internal feelings were a compass rather than a burden?

In this class, learn Inner Work techniques to use your own internal experience as data to track the group, stay-in-the-game and respond to attacks in productive and transformative ways.

Understanding Role Dynamics in Groups

March 21st 2023 9.30am – 12.30pm (AEDT)

Groups often involve both visible and invisible dynamics formed through the intersection of competing forces such as context and personal and collective history. This class considers these dynamics through the framework of ‘roles’, parts or perspectives – those that we know and can see and those that whilst hidden are highly influential.

In this class, learn how to diagnose the roles present to understand and predict dynamics, depersonalise issues to create safety and inform your choices of intervention to best serve the direction of the group’s growth.

Working at the Learning Edge

April 4th 2023, 9.30am – 12.30pm (AEST)

When facilitators fail to work with groups on their learning edge, transformative change just isn’t possible.

Groups get bored and come up with short-term, shallow solutions that don’t stick, and facilitators feel dissatisfied and get burnt out.

This class will help you discern the structure of any groups’ learning process and how to keep the group on its learning edge so that you can facilitate truly transformative change.

Negotiating Agreement

May 2nd 2023, 9.30am – 12.30pm (AEST)

Transformative group work relies upon agreements that groups make together. Agreements about the nature of the issues, the directions of change, and strategies needed to achieve that change are all key stages in the life of groups.

Unfortunately, the social pressure of groupthink, combined with time and resource pressures (on both the participants and the facilitators) often means that people make agreements they don’t fully agree with.

In this class, learn how to see the no in the yes to facilitate deeply congruent and sustainable agreement in groups.

Power, Rank and Privilege in the Facilitator Role

May 16th 2023, 9.30am – 12.30pm (AEST)

The facilitation role is characterised by complex, intersecting high and low-rank positions. When we are not aware of these positions – the different ways we have more and less power than people in the groups we work with – we are vulnerable to misusing our power and becoming a tyrant, victim, or rescuer to the group.

This class will help you unpack the different rank characteristics of the facilitator role and how to use these to benefit your groups, and your own wellbeing and sustainability.


The Trainers

Dr Jane Martin

Jane has over twenty years experience as a facilitator in the public, private and not for profit sectors, including the NSW State Public Service, the non-government sector and the Australian Federal Public Service.

Jane was the facilitator and one of the architects of the Lost Conversations Group, co-authoring the book Lost Conversations: Finding New Ways for Black and White Australians to Lead Together, and has continued her passion for this work as an Associate of Collaboration for Impact where she is a facilitator specializing in Deep Collaboration between First Nation Peoples and Other Australians.

She has delivered facilitation training for the Aurora Indigenous Training Initiatives and the Melbourne Indigenous Leadership Group sponsored by the Atlantic Fellows For Social Equity Program.

Jane’s qualifications include a Doctorate in Clinical Psychology, a Bachelor of Social Work, a Graduate Diploma in Education and a Diploma of Traditional Chinese Medicine. She is an Accredited Coach (with the International Coaching Federation), Process Work Diplomate, accredited Deep Democracy facilitator, member of the International Association of Process Oriented Psychology, and a founding member of ANZPOP.

Beck Ronkson

Beck is a Facilitator, Coach, Psychotherapist and Consultant with a background in Theatre and Community Cultural Development. She has worked in the social change space for the past 19 years, with seven years in the mental health and homelessness sectors.

She regularly facilitates collaborations of multiple stakeholders, including Local Area Health services, Community Housing providers, Corporate organisations, large and small NGOs, often in the areas of housing, mental health and community self-determination. She is an Associate with Collaboration for Impact, and was the former Artistic Director of Milk Crate Theatre, facilitating group programs for Mission Australia, St Vincent De Paul, Salvation Army, Wesley Mission, Richmond PRA (now Flourish), in Juvenile Justice, CALD & Indigenous communities, and in many schools.

Drawing on her theatrical background, Beck specialises in producing and applying creative tools such as Forum Theatre to disrupt entrenched behaviours holding systems and people from reaching their potential, and is passionate about using physical processes to unlock new insights for individuals and groups. In 2010, Beck was listed in the Sydney Magazine’s (Fairfax Media) 100 most influential people for her work within the homeless community of Sydney.

Beck’s qualifications include, Bachelor of Arts (Theatre) Honours; Organisational Coach (Global Coaching Institute); Diploma of Process Oriented Psychology (ANZPOP). She is a member of the International Association of Process Oriented Psychology (IAPOP), and Alumna Sydney Leadership. 

“The content of this masterclass is so important for anyone in facilitation or leadership groups. It approaches the complex challenges of facilitation with appropriate amounts of compassion and critical thinking, using examples, references and group discussion to land the information in ways that are relevant and meaningful”

“I learnt a lot! The examples were powerful; tools useful and the content moves well between principles, examples and tools.”

“Do this course! In addition to getting some serious facilitation tools under your belt you will learn things about yourself and the way you work. It won't all come through the face to face part of the course, you will need to put in some time to reflect on your own experiences. But that is part of the special value of this course - it is about you. It is designed to embed and inhabit you and your work. And with some effort on your part, it just might take you to the next level of your work.”

“Very powerful, useful, clear and challenging”

“expertly facilitated, group held well, good content, well chunked information”

Fees and Cancellations

Register for the five class series at the Standard Rate $1200.

A discounted rate of $900 applies for people on a low income and ANZPOP Alumni and current Diploma students.

This is an experiential course and in the spirit of encouraging attendance and creating a safe space, sessions are not recorded.

Please note, if you have lost significant income due to COVID-19 we are happy to offer further reduced rates. Contact Beck Ronkson at beck@beckronkson.com to discuss.

Cancellations with less than two days notice will not be refunded. Cancellations with more than two days notice will receive a 50% fee refund.

ANZPOP acknowledges the traditional owners of the lands we live and work on, the Aboriginal Australian, Torres Strait Islander, and Maori peoples. We pay respect to their elders past, present and future. We give thanks for the wisdom of these peoples that has informed the Process Work approach. We honour the courage, resilience and spirit of traditional peoples in the face of the devastating impact colonisation has had and continues to have on their culture, wellbeing, and sovereignty.